Features
Kinchaku is a digital pass platform that streamlines customer management and boosts operational efficiency for businesses of every size. With one unified stack and a full suite of capabilities, Kinchaku powers every stage of the guest journey — online booking, fast check-in, loyalty rewards, and repeat visits — all from a single system.
Service Bookings

Flexible Date & Time Bookings with Resource Selection
Let customers book their preferred time slot, service, staff member, or room directly from your website or mobile app. With support for individual, group, and team reservations, you can reduce manual scheduling and free your team to focus on what matters most.
Interactive Seat Maps & Timed Entry Control
Perfect for events, venues, and experiential facilities — assign seats with a visual seat map and manage staggered entry times to prevent crowding and eliminate long wait lines. Deliver a smoother, more comfortable visit that keeps guests coming back.
Sales & Payment Settings

Inventory Management & Recurring Sales Cycles
Set purchase limits per customer and control stock by ticket type to prevent overcrowding during peak times or exclusive events. Perfect for subscription plans, recurring classes, and membership-based services that need automated renewal cycles.
Ticket-Type Pricing & Fare Tables
Build complex pricing models with ease — ideal for activities, tours, transportation passes, and multi-tier offerings. Manage every price point, discount, and fare structure from a single unified dashboard.
Digital Loyalty Passes

Turn First-Time Visitors into Loyal Regulars
Boost customer retention and grow your repeat business with Kinchaku's suite of digital loyalty tools — from stamp cards to tiered membership programs, everything runs paperless, mobile-first, and effortlessly managed.
Digital Stamp Cards, Points & Tiered Membership Rewards
Reward every visit with automatic stamp collection and unlock exclusive perks as customers level up through membership tiers. Offer personalized coupons, VIP discounts, and tier-based benefits that keep guests coming back for more — all managed from one paperless dashboard.
Pass Distribution

Deliver digital passes to your customers instantly
Kinchaku's flexible pass distribution system lets you share tickets, memberships, coupons, and loyalty cards through email, QR codes, shareable URLs, or direct-to-wallet links for Apple Wallet and Google Wallet.
Whether you're running a large-scale campaign, onboarding new members, or sending personalized offers to VIP guests, passes arrive on your customer's phone in seconds — no app download required.
Automate bulk distribution for events and promotions, or send one-to-one passes for tailored experiences. With real-time tracking, you'll know exactly when passes are delivered, opened, and redeemed, giving you the insights needed to optimize engagement and boost conversion rates.
Notifications

Maximize Customer Engagement with Real-Time Automated Notifications
Send personalized, real-time email and push notifications to wallet pass holders — automatically triggered by key customer actions like event participation, payments, or check-ins.
With advanced location-based and beacon-triggered messaging, you can engage customers at exactly the right moment, in exactly the right place.
Multi-language support ensures you deliver the perfect message to every guest, no matter where they are in the world.
Multi-Location & Tenants

Location-Based Usage Allocation & Real-Time Performance Tracking Manage multiple branches, regional outlets, and tenants across the country — or around the world — with ease. Track usage allocations and performance metrics in real time to see exactly which services are being used at each location. Leverage these data-driven insights to refine service offerings, plan high-impact promotions, and make smarter business decisions.
Flexible, Site-Specific Operating Rules Customize operating hours, customer eligibility, access conditions, and service availability for each location or tenant individually. Simplify complex multi-site operations, reduce administrative overhead, and cut operational costs — all while delivering a consistent, high-quality customer experience across every touchpoint.
Pass Lineup
Regular Tickets
Date & Time Tickets
Seat Reserved Tickets
Multi-Use Tickets
Bundle Tickets
Annual Passes
Shuttle Tickets
Basic Fare Tickets
Multi-Ride Tickets
Ferry / Lift Tickets
Bundle Tickets
Commuter Passes
Booking Passes
Airport Lounge Passes
Subscription Passes
Stamp Cards
Membership Passes
Coupons
Vouchers
Point Cards
Prepaid Cards
Kinchaku Apps
Mobile App

Elevate your guest experience with a fully digital workflow, reduce operational friction, and power seamless in-store operations — all from a single intuitive app in your team's pocket.
Available globally.
Stera Terminal App

Available in japan only.
tance Terminal App

Available in japan only.
Integrations
Unlock boundless business potential with digital passes and drive revenue growth!
