Terms of Service

This is an English translation provided for convenience. The Japanese version is the authoritative text.

Chapter 1 — General Provisions

Article 1 — Application of these Terms

These Terms set out the conditions applicable when a Customer (as defined in Article 2) uses the Service and the Company provides the Service.
The Company provides the Service under the agreement concerning the Service entered into between the Company and the Customer pursuant to these Terms (the “Agreement”).
The Customer shall use the Service under these Terms.

Article 2 — Definitions

The terms used in these Terms are defined as follows:

“Service” means all services that the Company provides on the Portal and the Website under these Terms.
“Customer” means a person who enters into the Agreement and uses the Service.
“Customer ID” means the unique number, issued when the Customer registers an account for the Service, that identifies the Customer.
“Customer Content” means data, information, and materials — including application software, data, text, audio, images, graphics, and other content — that the Customer provides, registers, or transmits using the Service.
“End User” means an individual or legal entity that has agreed to the Company’s prescribed terms and to whom the Company permits access to, or use of, the Service or Customer Content.
“Company” means KINCHAKU Inc.
“Effective Date” means the date on which the Company accepts the Customer’s application under these Terms and the Agreement is validly concluded between the Customer and the Company.
“Service Commencement Date” means the date specified by the Company during the registration process as the first day on which the Customer can access, using its Customer ID and the like, the Service it has registered to use.
“Portal” means the web pages that the Company discloses exclusively to Customers for the Service.
“Website” means the web pages that the Company makes public on the internet for the Service.
“username” means the character string that the Customer sets when registering an account for the Service via the Portal.
“Optional Services” means additional features that become available to a Customer using a monthly or annual plan by applying for them from the Portal in the manner prescribed by the Company.

Chapter 2 — Formation and Termination of the Agreement

Article 3 — Formation of the Agreement

A Customer wishing to use the Service shall, having accepted these Terms, apply by registering a new account in accordance with the procedures prescribed by the Company. The Company is under no obligation to accept a request to use the Service.
The Agreement takes effect on the Effective Date and remains in effect until the earlier of the date on which it is cancelled by the Customer or the Company in accordance with these Terms, or the date on which provision of the Service ends.
The service term (the “Service Term”) is, for a monthly plan, one month from the Service Commencement Date of the monthly plan; unless cancelled by the Customer or the Company in accordance with these Terms, the Service Term is automatically and continuously extended by a further one month on the same terms. For an annual plan, it is one year from the Service Commencement Date of the annual plan; unless cancelled by the Customer or the Company in accordance with these Terms, the Service Term is automatically and continuously extended by a further one year on the same terms. Where a Customer on a monthly plan changes the plan to an annual plan during the Service Term of the monthly plan, the Service Term of the annual plan begins on the day after the last day of the Service Term of that monthly plan.
An annual-plan Customer who wishes to end the Service without renewing must give notice of cancellation, in the manner prescribed by the Company, at least 30 days before the expiry date of the Service Term. If no notice is given by 30 days beforehand, the Service Term is automatically extended by one year.

Article 4 — Termination of the Agreement

The Customer may at any time cancel the Agreement by giving notice to the Company in the manner prescribed by the Company, and terminate its Service account in accordance with the prescribed procedures. Termination of the Agreement takes effect when the Customer’s cancellation procedure is complete and the Company has deleted the Customer’s Service account.
Even where the Customer cancels the Agreement under the preceding paragraph, the Customer is not relieved of the obligation to pay the fees for the current month or current year, and the Company is under no obligation to refund fees already received as at the time of cancellation. The Customer may continue to use the Service until the Service Term ends.
The Company may cancel the Agreement, without incurring any liability, by giving notice to the Customer within a reasonable period.
The Customer or the Company may immediately terminate the Agreement where the other party falls under any of the following:
1. Where the party fails to perform an obligation under the Agreement and, despite being given notice to do so, still fails to perform that obligation within 30 days of such notice (including, but not limited to, default on payment of fees for the Service).
2. Where the party suspends its ordinary business or is likely to do so; or, in any jurisdiction, is subject to an attachment, provisional attachment, provisional disposition, or petition for auction, a petition for the commencement of insolvency proceedings is filed against it, it enters liquidation, or it is subject to or likely to become subject to other similar proceedings.
3. Where the parties so agree in writing.
4. Where the Customer or the Company otherwise reasonably considers it appropriate to terminate the Agreement.
The Company may immediately terminate the Agreement, by giving notice to the Customer, where the Customer falls under any of the following:
1. Where the relationship between the Company and a third party providing the software or other technology used to provide the Service ends for any reason, or where it becomes necessary to change the way that software or other technology is provided as part of the Service.
2. Where required to comply with the laws or requirements of the local government.
3. Where the Company determines that the Customer’s use of the Service, or provision of the Service to the Customer, is not feasible for regulatory reasons.
4. Where the Company otherwise considers it appropriate to terminate the Agreement.
Where the Agreement terminates, then except as provided in Article 4, paragraph 2, the Customer’s right to use and access the Service under the Agreement also ends; the Customer automatically loses the benefit of time and shall immediately discharge all monetary obligations owed to the Company (including monetary obligations for work completed on or after the termination date).
After termination of the Agreement, the Company is under no obligation to continue providing the Service or hosting and storing Customer Content. Post-termination support, hosting, storage, and other service requirements are governed by what the Company and the Customer agreed before termination, and are available only to the extent that the Customer pays the Company the fees and other amounts payable for use of the Service after termination. However, with respect to Customer Content that the Customer provided, registered, or transmitted during the trial period (meaning the period until the earlier of 14 days after registration of the Service account, or the start of the Service Term of a monthly or annual plan, during which the Customer can use the Service free of charge; the same applies below), the Company will retain it for 90 days after the end of that trial period, and may delete it only where the Service Term of a monthly or annual plan has not begun within 90 days after the end of that trial period.

Chapter 3 — Provision of the Service

Article 5 — Maintenance and Suspension

The Service is, in principle, provided 24 hours a day, 365 days a year, excluding maintenance times and any period during which provision of the Service is suspended under paragraph 4 of this Article. The Company’s availability target and other operational levels for the Service are as set out in the Company’s SLA (Service Level Agreement).
The Company may temporarily suspend provision of the Service in order to carry out scheduled maintenance (“planned maintenance”). In that case, the Company will make reasonable efforts to notify the Customer, at least 48 hours before the planned maintenance, via the Website or the Portal or by email, that planned maintenance will be carried out (as further set out in the Company’s SLA).
The Company may temporarily suspend the Service in order to maintain it, or to eliminate security risks including attacks on or improper acts against the Company’s environment (“emergency maintenance”). Where the Customer is affected by emergency maintenance, the Company will make reasonable efforts to notify the Customer, promptly after carrying out the emergency maintenance, that it has done so.
The Company may, where any of the following applies, immediately and temporarily suspend provision of all or part of the Service without prior notice:
1. Where the Customer’s use of the Service (including access to the Service by a third party made under the Customer’s Customer ID and the like) gives rise to a security risk to the Service or a third party, where such use is fraudulent, or where such use gives rise to any liability on the part of the Company.
2. Where the Customer, or a third party using the Customer’s Customer ID and the like, breaches the Agreement (including a breach of the representations in Article 15, paragraph 8, item (1), or item (2) of the same paragraph).
3. Where the Customer suspends its ordinary business or is likely to do so, or becomes subject to bankruptcy, liquidation, dissolution, or other similar proceedings (unless resolved in a manner the Company accepts).
4. Where the Company otherwise determines that suspension is necessary.
Where the grounds in the items of paragraph 4 of this Article are not sufficiently and immediately resolved, the Company may immediately terminate the temporarily suspended Service and cancel the Agreement. The Customer’s obligation to pay fees continues during the period of temporary suspension of the Service.
The Company bears no liability whatsoever for any damage incurred by the Customer or an End User as a result of measures taken by the Company under this Article.

Article 6 — Support

The Company will, at its discretion, respond to questions about the specifications, operation, and performance of the Service.
The Company is under no obligation to provide support beyond what is set out in these Terms and the like. Nor is the Company obliged to answer questions about services and software the Customer has separately introduced, software used in combination with the Service, or the internal structure of the Company’s environment. The Customer is responsible for its own applications (including web applications and other applications the Customer has created using the Service, and source code the Customer has created in connection with use of the Service) and for the APIs, information-processing equipment, information-recording equipment, and the like that the Customer or an End User uses to use the Service; the Company is under no obligation to provide technical support for these.

Article 7 — Intellectual Property

Patents, utility-model rights, design rights, copyrights, know-how, and all other intellectual property rights relating to the software and content provided in connection with the Service, as well as proof-of-concept data and other records, belong to the Company. Unless otherwise specified, or except where restriction is specifically prohibited by laws and regulations, the Customer may not reproduce, adapt, transmit to the public (including making available for transmission), modify, or reverse-engineer (meaning decompiling, disassembling, or otherwise analysing non-public internal structure) such software and content.
Where these Terms and the like set out policies, rules, or restrictions applicable to how the Service is used and how web or applications that run on or use the Service are built, the Customer must comply with them.
Where the Customer uses software it has prepared itself within the Service, the Customer shall, on its own responsibility, obtain the rights and licences necessary to use that software within the Service. Rights in Customer Content do not transfer from the Customer to the Company under the Agreement.

Article 8 — Data Management

The Customer shall, on its own sole responsibility, back up and store its own data, including Customer Content and other data provided, registered, or transmitted using the Service. The Customer acknowledges that the Company bears no liability whatsoever, for any reason, for any loss, corruption, or damage arising in respect of Customer Content and other data.
Where data of Customer Content remains in the Company’s environment after termination of the Agreement or the Service Term, the Company may delete it at its discretion without incurring any liability. However, where the Company and the Customer expressly agreed, before such termination, on post-termination support to be provided by the Company to the Customer and the conditions for it, that agreement governs.

Article 9 — Prohibited Acts

In using the Service, the Customer shall not engage in any of the following acts:
1. Using the Service for purposes other than the purpose of use of the Service entered on the application screen.
2. Allowing a third party to use the Service without the Company’s prior written consent (including an individual End User allowing the legal entity to which they belong, or any other legal entity, to use the Service).
3. Acts that infringe, or risk infringing, the copyrights, trademark rights, or other intellectual property rights of the Company or a third party.
4. Acts that infringe, or risk infringing, the life, body, property, privacy, or likeness rights of the Company or a third party.
5. Acts that discriminate against, defame, or insult the Company or a third party, that promote discrimination against the Company or a third party, or that damage their reputation or credit, or that risk doing so.
6. Acts connected with, or carrying a high risk of being connected with, crime — such as fraud, abuse of controlled substances, child prostitution, or the illegal trading of deposit and savings accounts and mobile phones.
7. Transmitting or posting obscene images or documents, or images or documents amounting to child pornography or child abuse.
8. Establishing a pyramid scheme (chain-referral scheme) or soliciting for one.
9. Falsifying or deleting information that may be used through the Service.
10. Transmitting or posting harmful computer programs such as viruses.
11. Improperly accessing servers, network equipment, and other facilities that an End User can directly operate within the Service once installed (including those installed by an End User; the “Server Equipment”), or the Company’s router equipment, backbone facilities, line facilities, power facilities, and other facilities used by the Company in providing the Service (excluding Server Equipment; the “Telecommunications Equipment”).
12. Acts that impair, or risk impairing, the use or operation of the facilities of the Company or a third party, or of the Server Equipment or Telecommunications Equipment.
13. Using the Service in a way or manner that impairs, or risks impairing, the communications of a third party.
14. Acts that obstruct, or risk obstructing, the Company’s provision of the Service.
15. Posting cruel information such as scenes of homicide, information such as images of animal abuse, or other information that causes, or risks causing, significant disgust to others by socially accepted standards, or transmitting such information to an unspecified large number of persons.
16. Acts that induce or solicit a person to commit suicide.
17. Acts that assist in having an unspecified person post on web pages information connected with, or carrying a high risk of being connected with, crime or illegal acts, or information that unduly defames or insults others or infringes privacy, or information that risks doing so.
18. Acts that cause significant nuisance to other Customers, End Users, or other third parties, acts that are socially unacceptable, or acts that risk doing so.
19. Acts contrary to public order and morals, or that risk being so.
20. Acts that violate laws and regulations, or that risk doing so.
21. Linking in a manner or for a purpose that promotes an act, knowing that the act falls under any of the preceding items.
22. Acts for the purpose of profit through or in connection with the Service, or acts for the purpose of preparing for such profit.
23. Other acts that the Company determines to be unbefitting of a Customer of the Service.
Where the Company determines that the transmission or posting of information or computer programs by a Customer or End User on the Service violates, or risks violating, the preceding paragraph, the Company may delete all or part of that information without prior notice to the Customer or End User. The Company bears no liability whatsoever for any damage incurred by the Customer or an End User as a result of measures taken by the Company under this paragraph.

Article 10 — Customer Responsibilities

The Customer is responsible for the use and management of its Customer ID, username, password, and the like, and the Company bears no liability for any damage to the Customer arising from these being used by a third party. The Customer bears all fees arising from such use by a third party, and the Customer shall immediately notify the Company in the event of loss, theft, or leakage of its Customer ID, username, password, and the like, where improper use of the Service by a third party could occur, where improper use has actually occurred, or where there are circumstances suggesting improper use.
The Customer bears all responsibility in connection with Customer Content and all data the Customer provides or transmits using the Service. Where the Company incurs damage in connection with Customer Content or data the Customer provides or transmits using the Service, the Customer shall compensate the Company for that damage.
The Customer acknowledges and agrees that the Company does not warrant the consistency, completeness, or accuracy of the Service.

Article 11 — Customer Content

The Company may, where necessary for the operation of the Service, where necessary for an audit or an administrative or criminal investigation, or where the Company otherwise considers it reasonable, analyse the nature, volume, and the like of, reproduce, and otherwise use (including sub-licensing to third parties and any other use) Customer Content and all data the Customer provides or transmits using the Service.

Article 12 — Information Security

The Company will take its prescribed information-security protection measures in respect of the Company’s environment. The Company’s responsibility regarding information security is limited to maintaining those information-security protection measures. All facilities within the Company’s environment used to store and process Customer Content will conform to reasonable security standards no lower than those of the facilities in which the Company processes and stores its own information of the same kind. The Company does not warrant that no information-security issues will arise in respect of the Company’s environment. The Customer may be required, with respect to Customer Content including software, to comply with government regulations or to take security measures beyond those the Company prescribes as part of these Terms and the like. In that case, the Customer must not provide, register, or transmit the content concerned unless it first takes the additionally required security measures and, on request, demonstrates that it has taken them.
The Customer acknowledges that known or unknown security vulnerabilities may exist in hardware or software operating in the Company’s environment. The Customer shall, on its own responsibility, take measures to maintain appropriate security and protection of Customer Content, including the use of encryption technology to protect Customer Content from unauthorised access and the like. The Customer shall, at its own discretion and responsibility, take the necessary measures with respect to software it can access or use in connection with the Service — including applying corrective software provided by the licensor or other third parties for that software — and to mitigate other potential vulnerabilities. Where the Customer suspects that there has been an attack or improper act by a third party against the Company’s environment, the Customer shall immediately notify the Company and cooperate with the Company to the extent necessary to counter that attack or improper act. Where a vulnerability exists in the Company’s environment, the Company will make reasonable efforts to mitigate it.
Customer Content is hosted and accessed, when mapping the flow of data, using virtual servers connectable in regions agreed between the parties in writing.
By accessing the Service, the Customer is deemed to understand and agree to the following:
1. That, in order to detect communications attempting unauthorised intrusion into or via the Company’s facilities established to provide the Service, communications attempting to destroy the Company’s facilities, or communications attempting to render the Service unusable (collectively, “Attacking Communications”), the Company may install an intrusion detection system (“IDS”) in its facilities.
2. That, through the IDS, the Company may inspect the content of communications between the Company’s facilities and the outside, and of communications using the Company’s facilities, in order to determine whether communications made to or via the Company’s facilities are Attacking Communications.
3. That the Company may aggregate and analyse the records of Attacking Communications obtained through the IDS, prepare statistical materials, and use and process them solely for purposes such as improving the security of the Service, the Company’s environment, and the Company’s products and services.
4. That the Company may publish the statistical materials it has prepared, after anonymising them (to the extent that the degree of vulnerability of the Customer and its data cannot be identified), for the purposes of research, development, improvement, and awareness-raising in information security, or for other purposes.

Article 13 — Confidential Information

The Customer and the Company shall treat as confidential all information not generally disclosed by the other party (the “Confidential Information”), maintain its confidentiality, and use it solely for the purpose of accessing the Service and of providing or using the Service. The Customer and the Company shall not disclose or leak Confidential Information to anyone other than their own officers, employees, contractors, and other representatives who need to know it in order to perform obligations under these Terms.
Notwithstanding the preceding paragraph, the Customer and the Company may disclose Confidential Information to the extent necessary to comply with laws and regulations, or with the judgment, rules, or orders of a court, a supervisory authority, or another public body with authority to regulate the Company or the Customer.
The Customer and the Company shall, where requested by the other party or where the Agreement has terminated, after consulting with the other party, return, destroy, or erase Confidential Information to the technically and economically practicable extent. However, in performing that obligation, the party receiving the Confidential Information is under no obligation to return, destroy, or erase any of the following:
1. Information that is not readily identifiable and erasable.
2. Copies of records or files on computers, containing Confidential Information, generated as a result of the receiving party’s automatic backup procedures.
As for Confidential Information whose retention is required by laws and regulations or by a government or regulatory authority — including such information, or documents and the like based on it, that is therefore not returned, destroyed, or erased — the duty of confidentiality under these Terms continues to apply. This Article does not relieve the Customer of any responsibility it has to retrieve Customer Content on termination of the Agreement.

Chapter 4 — Fees

Article 14 — Payment and Fees

The period subject to payment of the fees for the Service (excluding the fees for Optional Services; the same applies in this paragraph and in paragraph 2) is, for a monthly plan, each one month from the Service Commencement Date of the monthly plan, and, for an annual plan, each one year from the Service Commencement Date of the annual plan. The fees for the Service are as published on the Website.
The Customer shall pay the Company the fees for the Service for the current month or current year, plus an amount equivalent to consumption tax and the like, by bank transfer or credit-card payment, by the last day of the Service Term (or, for the fees for the first month or year on transition from the trial period to a monthly or annual plan, by the date the Company separately specifies). Where the payment date falls on a non-business day of a financial institution, the payment date is the preceding business day.
The Customer shall pay the Company the fees for Optional Services that the Company separately determines, in accordance with the conditions the Company separately determines.
Where the Customer fails to discharge a monetary obligation arising under the Agreement, the Customer shall pay the Company, as late-payment damages, an amount calculated at the rate of 14.6% per annum for the number of days from the day after the payment date to the date of full payment.

Chapter 5 — Miscellaneous

Article 15 — General Provisions

Posting of the Terms. The Company will post the latest version of these Terms on the Website or the Portal.
Notices. All notices under these Terms are given by posting on the Website or the Portal, or by email. A notice using the Website or the Portal takes effect when the information is posted. A notice by email takes effect when it is sent, unless otherwise stated in that email. It is the Customer’s responsibility to keep its own email address usable, and an email sent to the email address associated with the Customer ID is deemed received by the Customer when sent by the Company.
Changes to the Service. The Company may, from time to time and at its discretion, change the content of the Service and may discontinue providing the Service. Where a change to the content of the Service is material and reduces the functionality or security of the Service, or where the Company discontinues the Service it provides, the Company will give the Customer prior notice. Where the Company discontinues all of the Service it provides, and where a change to the content of the Service causes significant disadvantage to the Customer, or where the Company discontinues part of the Service, the Company will, at least one month beforehand, post the content of the change or the fact of discontinuation on the Website or the Portal, or notify the Customer by email or otherwise. However, this does not apply where there are unavoidable circumstances such as compliance with laws and regulations. The Company bears no liability whatsoever for any damage incurred by the Customer or an End User as a result of a change to or discontinuation of the Service.
Changes to the Agreement. Because these Terms and the like may apply to numerous and varied applications relating to the Service, the Company may change these Terms and the like from time to time. A change to these Terms takes effect 14 days after the earlier of posting on the Website or notice to the Customer by email (or immediately, where required by applicable law). The Customer is deemed to have agreed to be bound by the content of the changed Terms and the like if it continues to access or use the Service after such posting or notice.
Assignment.
1. Unless clearly agreed with the Company in writing, the Customer may not assign, transfer, sub-license, or delegate to any third party all or part of any function of the Service, or the rights and obligations set out in these Terms. The assignment of the Company’s right to receive payment, and the sale of a business including the Service by the Company, are not restricted.
2. Where an arrears arises on a claim the Company holds against the Customer, the Company may assign that claim to a third party designated by the Company without obtaining the prior consent of that Customer.
Warranties and Disclaimer.
1. Except as expressly stated in these Terms, the Company makes no express or implied warranty or representation in connection with provision of the Service (including, but not limited to, fitness for a particular purpose; the effectiveness of functionality and effects; the quality of the service; security against threats; merchantability; completeness; accuracy; the identity or consistency of reproduced or migrated data; non-infringement of third-party rights; the proper operation of equipment and facilities provided to End Users based on the Service; and the steady provision of the Service).
2. The Company bears no liability whatsoever for any disadvantage or damage incurred by the Customer or an End User in using the Service. Even where the Company bears liability for damages to the Customer for any reason, the Company’s liability is limited — except in cases of the Company’s wilful misconduct or gross negligence — to direct, ordinary damages arising from non-performance or tort attributable to the Company, and is capped at the greater of the amount the Customer has paid the Company for use of the Service or 1,000 yen.
3. Notwithstanding the preceding item, the Company bears no liability to the Customer or an End User for delay in or failure of performance of all or part of the Service due to natural disaster, war, or other force majeure, or other causes not attributable to the Company. Any dispute arising between a third party (whether in Japan or abroad) and the Company, the Customer, or an End User as a result of an End User’s use of the Service shall be resolved by that Customer or End User on their own responsibility and at their own expense, and the Company bears no liability whatsoever.
Handling of Personal Information.
1. Where information the Company acquires in connection with the Agreement includes personal information as defined in the Act on the Protection of Personal Information, other information capable of identifying an individual, or anonymously processed information under that Act (collectively, “Personal Information, etc.”), the Company will handle it in accordance with its Privacy Policy and comply with laws and regulations.
2. Where information provided by the Customer in using the Service includes Personal Information, etc., the Customer shall so state to the Company and represents and warrants that the facts in items (3) and (4) below are accurate and true:
3. That the Customer has proper authority, under the Act on the Protection of Personal Information and other applicable laws, to acquire that Personal Information, etc. and to provide it to the Company.
4. That the Customer complies with the Act on the Protection of Personal Information and other applicable laws.
5. Where information provided by the Company includes Personal Information, etc., the Customer shall, at its own expense and responsibility, take all procedures necessary to comply with the Act on the Protection of Personal Information and other applicable laws, and must not use that Personal Information, etc. for any purpose other than use of the Service.
6. Where loss, corruption, or leakage (collectively, “Leakage, etc.”) of Personal Information, etc. provided by the Company occurs, or where the Customer determines that there is a risk of it, or where the Customer uses it for a purpose other than use of the Service, the Customer must immediately report to the Company the date and time, cause, content, and other matters of the Leakage, etc.
7. In the case of the preceding item, the Customer shall resolve the matter with End Users at its own expense and responsibility, and the Company bears no liability whatsoever.
8. Where, due to a cause attributable to the Customer, Leakage, etc. of Personal Information, etc. or use for a purpose other than use of the Service occurs and causes damage to the Company, an End User, or another third party, the Customer is liable to compensate that damage.
Exclusion of Anti-Social Forces.
1. The Company and the Customer each represent that, as at the Effective Date, they do not fall under any of items (2) to (6) below, and undertake that they will not fall under any of them in the future:
2. Being an organized crime group (boryokudan), a member of an organized crime group, a person for whom less than five years have passed since they ceased to be a member of an organized crime group, a quasi-member of an organized crime group, a party related to an organized crime group, a company related to an organized crime group, a corporate racketeer (sokaiya), a group engaging in criminal activities under the pretext of social or political movements, a crime group specialising in intellectual crimes, or a person equivalent to any of these (collectively, “Anti-Social Forces”).
3. Having a relationship in which Anti-Social Forces are recognised as substantially controlling, or being involved in, management.
4. Having a relationship in which Anti-Social Forces are recognised as being improperly used — for example, for the purpose of seeking an unjust benefit for oneself or a third party, or for the purpose of causing damage to a third party.
5. Having a relationship recognised as involving the provision of funds or other benefits to, or the provision of facilities to, Anti-Social Forces.
6. Having a relationship with Anti-Social Forces that should be socially condemned.
7. The Company and the Customer each undertake not to, whether themselves or by using an End User or a third party, engage against the other party or the other party’s related parties in deceptive acts, acts of violence, the use of threatening language, unjust demands exceeding legal responsibility, acts that damage the other party’s credit or obstruct the other party’s business, or other acts equivalent to these.
8. Where the Company or the Customer recognises that the other party has breached any of items (1) to (7) of this paragraph, it may immediately terminate the Agreement without any notice or demand.
9. Where the Company or the Customer recognises that the other party falls under Anti-Social Forces, it may, as necessary, request the other party to provide an explanation or materials, and the other party must promptly comply. Where the other party does not promptly comply, or where the Company or the Customer recognises that the other party has not responded in good faith — such as by giving a false explanation or submitting false materials — the Company or the Customer may immediately terminate the Agreement without any notice or demand to the other party.
10. The Company and the Customer bear no liability to compensate any damage incurred by the other party as a result of termination under this Article.
Publicity. The Company may, to the extent necessary for purposes such as publicising the Service or the Company’s track record of use, advertising, and promoting use, publish all or part of the Customer’s company name, use cases, and usage status on the Company’s website, the Company’s portal site, social networking services, broadcasts, publications, and other media, and the Customer consents in advance to such publication.
Dispute Resolution. Where a dispute, or a matter not provided for, arises concerning the Agreement, the Company and the Customer shall resolve it through good-faith consultation.
Agreed Jurisdiction. Any dispute arising out of or in connection with the Agreement shall be subject to the exclusive agreed jurisdiction of the Fukuoka District Court or the Fukuoka Summary Court in the first instance.
Governing Law. The formation, effect, interpretation, and performance of the Agreement are governed by the laws of Japan.
Subcontracting. The Company may, on its own responsibility, subcontract all or part of the work relating to the Service to third parties. Where the Customer subcontracts its own operation to a third party, the Customer may, within the scope of that subcontracting, allow that third party to use the Service. However, the Customer shall not allow that third party to use the Customer’s Customer ID or username. The Customer warrants that the subcontractor complies with the Agreement, and is liable under the Agreement for the acts or omissions of that subcontractor in connection with use of the Service.
Surviving Provisions. Termination of the Agreement does not affect the provisions of these Terms that reasonably need to, or are intended to, survive.
Third-Party Beneficiaries. Unless otherwise provided, these Terms and the Agreement do not give rise to any rights for third parties.
Severability. Even where all or part of any provision of these Terms is held to be illegal, invalid, or unenforceable, the other provisions, and the remaining part of any provision held to be invalid or unenforceable in part, continue in full force and effect.
Entire Agreement. The Agreement represents all legal and contractual relations between the parties concerning the Service and, absent fraudulent misrepresentation, supersedes any prior representations, promises, dealings, consultations, or understandings between the parties on the subject matter of these Terms and the Agreement. Each party acknowledges that it has not relied on any condition other than those expressly stated in these Terms. No power or right under the Agreement is waived unless signed by a representative of the waiving party with authority to do so, in writing.
Interpretation. “Including”, “in particular”, “for example”, and similar expressions are used to give non-exhaustive examples and do not limit the meaning of the term preceding the expression.

Established 2018-09-01 · Revised 2021-11-25, 2023-06-06, 2026-05-31 · Last revised 2026-08-22