Bookings & ticketing
Take the booking. Hold the seat. Keep the guest.
A real-time booking engine — availability, time slots, and seat maps — where every reservation and ticket becomes a wallet pass the guest still has next time. The booking is the confirmation, the receipt, the entry, and the record of what happened.
The second visit starts as a relationship, not a transaction.
Bookings scattered across a diary, DMs, and a widget that forgets the guest.
So you pay a marketplace to rent back a regular who already chose you.
A booking engine that works in real time
Live availability
Guests see open dates on a calendar or a list; closed or fully-booked dates fall away. Always current, so two people can’t take the same place.
Time slots & capacity
Pick a time and every slot shows the places left. Durations and gaps between bookings are set once and held automatically — per slot, per day, or per venue. Overbooking can’t happen.
Seat maps
For assigned seating, the seat is held the moment it’s chosen — organised by zone and category. Block any seat from sale in a tap.
Book a room, a table, a person, or the whole venue
One engine covers every kind of reservation. Each bookable unit carries its own hours, capacity, and quantity.
- Rooms & tables — restaurants, hotels, meeting rooms, co-working
- People & equipment — staff time, rentals, gear, instruments
- Whole-venue — buyouts, private events, studios
- Seats — assigned seating for events, transport, and venues
From open slot to recognised guest
Reserve. The guest opens availability, picks a slot or a seat, and books in seconds. No new app to install, on any phone.
Confirm. The booking becomes a wallet pass — instantly, or once you approve it. Reschedules and cancellations push to the pass on their own.
Recognise. They check in with a QR at the door, and the visit writes to the same guest record. The next booking starts as a relationship.
The booking lives in the pass
Every reservation attaches to the same guest record, so a booking is never just a one-off transaction.
- Automatic confirmation the moment a booking is made
- Self-service reschedule and cancellation, within the window you set
- Provisional bookings hold as tentative until you approve — the pass reaches the wallet only on confirmation
- Add to calendar in one tap
- Push notification on every reschedule or cancellation
- The pass state always mirrors the live booking
Event & tour ticketing
For events, conferences, exhibitions, museums, and tour admissions.
- Multi-tier tickets — season passes, day access, VIP, early-bird
- QR validation for secure admission — no counterfeit-prone PDFs
- Capacity limits enforced per session or per day, automatically
- Shared & group tickets — group admissions with the head count taken at check-in
- Lottery sales for high-demand drops — guests apply in a window, you draw, and winners buy in their own window
Beyond slots and seats
Transport & transit
Sell by fare, not by slot: the guest picks origin and destination, and period passes carry an activation date.
Stays & access
Hotel and stay passes carry the booking; with RemoteLOCK, the door unlocks from an access code delivered alongside it.
Where bookings & tickets come from
Online booking flow
Your site or a partner site collects the booking; Kinchaku issues the pass on confirmation.
On-site kiosk
Walk-up guests book or buy at a kiosk; the pass arrives on their phone by QR, or by email if they prefer.
Mobile transfer
Guests hand off tickets peer-to-peer — group events, family admissions, resale.
Multilingual
Pass content and notifications auto-localise to English or Japanese from the guest’s wallet language.
Tier availability
Bookings & ticketing — slots, seat maps, and capacity — is on SMB, STANDARD, and PREMIUM. RemoteLOCK door unlock is on BOOSTER and PREMIUM. See Pricing for the full matrix.
FAQ
What is a booking and ticketing system?
A booking and ticketing system takes reservations online in real time — availability, time slots with capacity, seat maps — and turns each confirmed booking into an entry credential the guest keeps. Here, that credential is a wallet pass.
Can two guests take the same slot?
No. Availability is always current, capacity is held per slot, per day, or per venue, and a seat is held the moment it’s chosen. Overbooking can’t happen.
Can guests reschedule or cancel themselves?
Yes, within the window you set. Reschedules and cancellations push to the pass on their own, and the pass state always mirrors the live booking.
Does it handle group and event tickets?
Yes — multi-tier tickets, capacity limits per session or per day, and shared and group admissions with the head count taken at check-in. For high-demand drops there is also lottery sales.
Every booking you process as a stranger is a guest you’ll pay to win all over again.
