Digital passes
One pass carries the guest from the first visit to the next.
The pass is the product. Check-in key, ticket, stamp card, membership, coupon — each one a single link the guest opens in any browser, or adds to the wallet they already carry. No app to install, no signup at the door.
The second visit starts already recognised — on the phone the guest already carries.
A paper card in a drawer, a PDF lost in an inbox, an app no one downloads.
So the guest who chose you comes back a stranger, and you greet them like one.
What the pass is
A link that opens anywhere
Send one link. The guest opens it in any browser — phone, tablet, or laptop — and can add it to the wallet they already carry for offline use. No app to download, no account to create.
One scan does the work
A single QR checks the guest in, redeems the coupon, and marks the stamp — and, paired with RemoteLOCK, opens the door.
It reaches the guest, and keeps itself current
Reminders and updates reach the guest, and the pass keeps itself current — a new stamp, a changed time, the next reminder. It expires on its own — at checkout, end-date, or use — so it only ever shows what’s live.
One pass, every job
Every pass type, one data model
| Type | Typical use |
|---|---|
| Booking pass | Hotel / ryokan stay, restaurant reservation, tour booking |
| Admission ticket | Event, museum, attraction entry |
| Stamp card | Repeat-visit loyalty (café, bakery, salon) |
| Membership / points card | Gym, co-working, retail loyalty |
| Discount / coupon | Single- or multi-use promotional offers |
| Multi-use voucher | Season pass, 10-visit pass, punch card |
| Gift card / voucher | Prepaid or gifted value |
| Subscription pass | Monthly membership with entitlement tracking |
| Shared ticket | Group admission with sub-redemption |
| Airport lounge pass | PREMIUM-tier, lounge access with entitlement rules |
| Transit / commuter pass | PREMIUM-tier, mobility operators |
Different jobs, one model — so a coupon and a booking aren’t two systems to reconcile.
Availability by plan — see Pricing.
Multi-guest, multi-room, multi-venue
One booking becomes one pass per guest. One membership covers every venue in your workspace. One subscription tracks every redemption. It’s built for operators who run more than one thing — and every pass still ties back to a single guest record.
Security you can audit
Time-limited, instantly revocable
Set validity to a window, a date, or a single use, and kill a pass the moment you need to. Every pass carries one clear status — live, expired, voided, or used — and the pass, your dashboard, and the API all read it the same way.
A full activity trail
Every scan, every redemption, every unlock is recorded — who, what, and when. Settle a dispute, pass a review, satisfy an insurer.
Signed and sealed
Each pass is signed by Kinchaku, delivered over HTTPS, and stored in the hardware-backed keystore on the guest’s device.
Enough for an audit. Enough for a security review. Enough for insurance.
How to issue a pass
Create. Set up a pass project once — branding, fields, and expiry logic — in your workspace dashboard.
Issue. Send it by email, link, or QR, or issue at scale through the API.
Done. The guest opens the link — used right in the browser, or added to the wallet in a tap. From there it updates itself.
The first pass takes about five minutes end to end. The hundredth takes three seconds.
Issue it where the guest already is
1,000,000+ passes issued — on the rails your guests already trust. A Kinchaku pass opens in any browser and adds to Apple Wallet and Google Wallet, unlocks doors through RemoteLOCK, powers unmanned check-in, and carries loyalty from one visit to the next. All of it is reachable over the API — create, read, update, and delete passes, projects, contacts, and activity.
FAQ
What is a digital pass?
A digital pass is a single link that opens in any browser and can be saved to the wallet on the guest’s phone. It carries a booking, ticket, stamp card, membership, or coupon, and updates itself as the guest uses it.
Does the guest need to install an app?
No. The pass opens in any browser — phone, tablet, or laptop — with no app to download and no account to create. Adding it to Apple Wallet or Google Wallet is optional, for offline use.
What happens when a pass expires or is cancelled?
Every pass carries one clear status — live, expired, voided, or used. The pass, your dashboard, and the API all read that status the same way, and you can void a pass the moment you need to.
Can one booking cover several guests?
Yes. One booking becomes one pass per guest, one membership covers every venue in your workspace, and every pass still ties back to a single guest record.
A guest you can’t reach once they’ve left is one you’ll pay to win all over again.
